Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

Edited September 14, 2023

Loyalty Lion has been a pleasure to work with. The support team has been super responsive and answered all of our questions very quickly! They held our hand the entire time and we are so excited to have our new loyalty program up and running. Vicky from the Loyalty Lion team has also been amazing and so helpful post-launch.

GLDN
United States
Over 1 year using the app
LoyaltyLion replied April 17, 2023

We sincerely appreciate you taking the time to share with us your experience with our LoyaltyLion Team. On behalf of our entire team, thank you for allowing us to partner with you.

October 21, 2016

After considering and experimenting with Sweet Tooth and Swell, which were somewhat inflexible and overpriced, we're glad we found LoyaltyLion. The program and integration flexibility is stellar, the pricing model promotes a win/win partnership, high-traffic clients rely on it, and the back-end administration is streamlined. For these reasons and more, we believe that LoyaltyLion is a perfect fit for our business as we grow.

Epic Giftables
United States
Over 1 year using the app
August 17, 2021

The set up support is very good and comprehensive. I am looking forward to using Loyalty Lion to help build customer loyalty and encourage referrals.

Sanibel Soap
United States
About 1 year using the app
March 21, 2023

Very happy with the app - also to the quick response and a solution from LL to issues or questions that pop up. Some teething issues still with free shipping working 100% of the time with the loyalty points, but we are getting there!

The Organic Skin Co
New Zealand
About 1 year using the app
LoyaltyLion replied March 24, 2023

Thank you so much for your feedback! Glad to hear you're getting the support that you need. Please don't hesitate to reach out to us at support@loyaltylion.com if you need any additional assistance!

December 22, 2017

AMAZING customer service! Lottie literally walked me through step by step on setting up the perfect loyalty program for my awesome customers. Installing the app was fast and super user friendly. Do not look any further, install Loyalty Lion TODAY! You will so glad you did.

Glamcodes
United States
About 1 year using the app
Edited December 1, 2020

App is great. Has a lot of nice features to explore and we see also see an added advantage for customer retention. Customer service is also great.

Tea Drop
Australia
About 1 year using the app
LoyaltyLion replied December 14, 2020

Hi Tea Drop team,
Thank you so much for your review! We're really glad to hear your loyalty program is having a positive impact on customer retention for your store 😊 I'll be sure to pass your kind words onto our team!

November 14, 2022

Very happy with the software. The onboarding was seamless.. Highly recommend to anyone looking to add rewards to their store.

Kasandrinos International
United States
About 1 year using the app
LoyaltyLion replied November 30, 2022

We’ve passed your wonderful review onto our Onboarding team at Thanks so much for taking the time to leave a review about our platform. Our customer’s feedback guides our business and helps us keep improving the service we provide. Thanks for choosing us!

Edited June 11, 2021

Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.

Deco por ti
Chile
About 1 year using the app
LoyaltyLion replied May 10, 2021

Thank you so much for leaving us a review about Ellie and your Onboarding experience. We're looking forward to seeing your customers use the loyalty program 😍!

September 20, 2016

So far very impressed all round - look forward to seeing it develop.

Richards Guitars
United Kingdom
About 1 year using the app
September 6, 2021

Loyalty Lion integrated seamlessly for us. The onboarding process was easy and fast and we've been using it for over 6 months now. Their customer service and responsiveness is also excellent.

Rufus and Coco Australia
Australia
About 1 year using the app