Reviews (578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.
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I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.
Hello friends at Danielle's Dazzled Gifts,
We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool.
Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable.
Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.
Hello friends at McNeal Made Candle co,
Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
This app is really helpful showing me who is on my page and for how long, as well ad it helps me on how to better my website. Love it.
Great app! Very insightful, you get to experience your customers shopping journey. their customer service is very good also. Leo helped me with an issue right away.
Hello friends at Plussure,
Glad to help, Ebony! Thanks for the review, btw! Chat us any time. We're always here to help. Enjoy the app!
- Leo @ Propel Commerce
I didnt think it was real but as soon as I used it, i was amazed and looking forward to using the app every day; I like it and i m sure it will help me get the right feedback from my clients. good job Lu
Hello friends at Neon Control,
Thank you very much for the review, Anis! You will surely enjoy using our app. Good luck and more power to your business! 🚀
- Leo @ Propel Commerce
Great app! Great customer service! You get 200 free views plus an additional 50 with verification. I use it to help me find the errors in the new store I created. App works very well with Dawn theme. No issues.
This app is very useful i can see what areas on my website needs to be worked on! The only thing i would suggest is filtering out the quick clicks that really show no navigating on the website , but other than that is a Great app!
Hello friends at HMC,
Thanks for the awesome feedback! We'll add that to the roadmap and see if we can add that to our app in the future. Enjoy using our app!
- Leo @ Propel Commerce
THIS IS MY SECOND REVIEW. AND CAN I JUST ADD THAT THIS APP GETS BETTER AND BETTER. YOU CAN SEE LOCATIONS, TIME STAMP, IF THEY ARE A RETURNING CUSTOMER. ITS AN ABSOLUTE MUST HAVE APP. WHO EVER CREATED THIS-THANK YOU!
Hello friends at Mylani,
Love that you're finding the app addictive :D Seeing shoppers interact with your products can be super fun and very helpful. Thanks so much for the awesome review!
Sincerely,
Chris - Propel Commerce
so far so good! I like to be able to know what my potential audience is looking for on my page. These insights are unbeatable! I'm honestly glad I gave you all a chance, as I was looking into other programs; plus I have a paid theme SO I WAS NERVOUS!
Hello friends at the Kawaii Collection
We're glad you gave our app a try too! 😊 Thanks again for installing! We're thrilled the app is giving you the insights you need.
- Chris @ Propel Commerce
Great app and great customer service. I really need this in my store so I can see how customers behave and what the like to do there. Thanks! This is great.
Hello friends at ZtandOut,
We're happy that we're able to help in your business! If you got any suggestions or concerns, don't hesitate to chat or email us. 😉
- Carmi @ Propel Commerce