Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars
1 - 10 of 1328 reviews

elfgifts

Location United States

I couldnt make Tidio run correctly and ask the support team for help. Ana is very kind and spend long time to help me. Great Tidio!

SwayFits

Location United Kingdom

LOVE THIS APP, love how u can integrate it on the phone and mac app so you never miss a message.. can also hook it up with email and fb messanger.. all while is 100% free ? WOW .

KIR Electrics

Location United Kingdom

Amazing! Such an easy set up really impressed with the features all round! I'd highly recommend & they even offer it free!

Nordlust®

Location Germany

Support has been very helpful - I will use this app and think this will higher my conversion rate for a good bit!

Developer reply

June 21, 2022

Hi! We do our best to have our Customer Support be as helpful as they can :) If you need any additional help, just let us know.

Lucky white goods

Location Australia

Great App, And very good support team.
Love working on Tidio, anyone from beginner's to advance level anyone can use it, easy and simple to setup.

Developer reply

June 21, 2022

Hi there! Thank you so much for the positive feedback you left for us. Glad to hear you enjoy the ease you can setup and work with Tidio :)

River Organics

Location United States

Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner

Developer reply

June 21, 2022

Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!

Vegan's Pantry

Location United States

The customer service is very quick. Texted a representative in the chat box on their website, and they had someone fixing my issue right away. It was resolved in about two minutes .

Developer reply

June 21, 2022

Hi! Thank you for the lovely feedback, we try our best to help our customers when we can :) Should you come across any other issues, just let us know.

Books Beyond Borders

Location Singapore

Great support, just signed up for premium because of their friendly staff. Highyly Recommended Recommended

Developer reply

June 15, 2022

Hi there! Thank you very much for your kind review :) It really helps us to stay motivated and keep improving Tidio every day. Let us know if there's anything else we can help you with. Chris

Tea Treats

Location United Kingdom

Quite straight forward and great customer service! Wish Shopify could have a live chat option to help us out too!

Developer reply

June 14, 2022

Hi there! Thank you very much for your kind review :) It's great to hear that you like our app. Let us know if you have any questions :)

BougeRV

Location China

Useful and nice. Their support team is very professional. Useful and nice. Their support team is very professional.

Developer reply

June 13, 2022

Hi there! Thank you so much for your kind review :) It really means a lot and motivates us to work even harder every day to improve Tidio.

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