The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Excellent customer support. I had a question and not only was Veronika super patient with me but her explanation came complete with screen recording for the less tech-savvy, like me!
Great customer service!
Thank you for the quick help!
Can recommend this app for sure!
Happy Customers :)
Great app for online customer chat! Super easy to use and they even have a mobile app. Also really efficient customer support. Must recommend for any shopify store.
Thank you so much for such a positive review! We are glad that you find our app easy to use
Great support team. Any ideas I have, I run them by the team and they're always there to help. The upgraded feature of being able to see what customers are typing, really gives us an advantage to answering customer questions faster. And fast support is what customers need.
Thank you so much for the review! We are always eager to help our customers, so never hesitate to contact us if you need anything :)
Its been extremely great connecting with our guests on Tidio and also the customer support has been wonderful. Dominika went above and beyond to help me achieve my goal
Thank you so much for the perfect score and a great review! We will make sure to pass your kind words to Dominika :)
this app has been helpful and is super interactive with customers. i also love that i can have the app on my phone and be in direct contact with a customer who reaches out.
Thank you so much for your kind review! We are glad that you enjoy our features
Best customer service and love all the features it has, you can make really good automatizations for your customers.
Thank you so much for your great review! We are glad that you enjoy our chatbots
Awesome app and amazing support team. They helped with everything I needed and gave perfect instructions and pictures on how to do it
Thank you for the perfect score! We are always happy to help and provide world-class support
Great app that gives you a lot of insight into how to serve customers digitally. They have very fast, capable help agents on their live chat as well. Love being able to track customer's browsing history, initiate conversations, and integrate social media.
Thank you so much for the review! We are glad that you enjoy our features :)
Best app so far in both mobile and desktop technology, best support from their support agents, recommended app
Thank you so much for the perfect score :)