Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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not sure whats going on with the desktop app or their website, both are down atm. the domain lists it as malware which is very confusing
Servicio rápido y resolutivo
更新之后跟屎一样
Very good! I'm satisfied with Lyro, the AI bot :)
Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.
Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.
Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)
great customer service, issues resolved fast
Great Support
Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now
Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.
If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!
Awesome App. I am satisfied. Thank you for that amazing app.
Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!