Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.7 out of 5 stars 699 total reviews Free plan available
Capture product reviews, UGC & Q&A effortlessly
4.9 out of 5 stars 2104 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.8 out of 5 stars 1643 total reviews Free plan available
Easy contact us form, custom forms & survey with form builder
4.9 out of 5 stars 271 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
4.7 out of 5 stars 5183 total reviews Free
Connect with shoppers and drive sales with chat
5.0 out of 5 stars 213 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.8 out of 5 stars 746 total reviews Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
4.3 out of 5 stars 294 total reviews Free to install
Automate orders, recover carts, and send real-time updates
4.6 out of 5 stars 325 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.9 out of 5 stars 256 total reviews Free plan available
Support chat, automation, marketing & more with WhatsApp API
3.4 out of 5 stars 350 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.7 out of 5 stars 1133 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1726 total reviews Free plan available
5.0 out of 5 stars 458 total reviews Free plan available
4.7 out of 5 stars 5183 total reviews Free
4.8 out of 5 stars 746 total reviews Free plan available
4.7 out of 5 stars 1133 total reviews Free plan available
4.9 out of 5 stars 263 total reviews Free plan available
4.7 out of 5 stars 357 total reviews Free plan available
4.9 out of 5 stars 88 total reviews Free plan available
4.3 out of 5 stars 294 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1726 total reviews Free plan available
5.0 out of 5 stars 458 total reviews Free plan available
4.9 out of 5 stars 130 total reviews Free plan available
4.7 out of 5 stars 18 total reviews Free
5.0 out of 5 stars 79 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 84 total reviews Free plan available
5.0 out of 5 stars 213 total reviews Free plan available
5.0 out of 5 stars 10 total reviews Free
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2104 total reviews Free plan available
4.8 out of 5 stars 1643 total reviews Free plan available
4.9 out of 5 stars 150 total reviews Free plan available
5.0 out of 5 stars 465 total reviews Free plan available
4.9 out of 5 stars 416 total reviews Free plan available
4.9 out of 5 stars 422 total reviews Free plan available
4.7 out of 5 stars 699 total reviews Free plan available
5.0 out of 5 stars 158 total reviews Free trial available
5.0 out of 5 stars 36 total reviews Free plan available

Support how-tos

Want to add an app?

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